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Cookies Policy
This Cookies Policy explains how Snatch Casino uses cookies and similar technologies when you visit or use our website. It describes what cookies are, why they may be used, the types of information they can collect, and the choices available to you. This policy should be read together with our Privacy Policy and Terms and Conditions. By continuing to browse or use the website, you acknowledge that cookies may be placed on your device where permitted by law and according to your selected preferences.
Snatch Casino operates under licence OGL/2024/758/0228 issued by the Curaçao Gaming Authority, and all player accounts undergo KYC verification before withdrawal approval to ensure security and regulatory compliance.
1. What are cookies?
Cookies are small text files that a website may store on your computer, tablet, mobile phone or another internet-connected device. They allow the website to recognise a device and remember certain information about a visit. Cookies do not usually contain information that directly identifies you by name. They may, however, be associated with information you provide when using an online service, such as account, transaction, device or preference information.
Cookies can be set by the website you are visiting, known as first-party cookies, or by another service operating on the website, known as a third-party cookie. Some cookies remain on your device only while your browser is open. These are often called session cookies. Other cookies remain for a set period or until you remove them. These are often called persistent cookies.
We may also use technologies that work in a similar way to cookies. These can include pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these similar technologies unless stated otherwise.
2. How we use cookies
Cookies help us operate, secure and improve the website. They can support essential functions, remember choices, understand how visitors use different pages and help us present information that is more relevant to users. The specific cookies used may change as the website, technology and services develop.
Strictly necessary cookies
These cookies are needed for core website functions. They may help with account access, page navigation, session management, security, fraud prevention, age or location checks, and the delivery of requested services. Without these cookies, some parts of the website may not operate correctly. Because they are required for essential functions, they may not be available for complete opt-out through the website preference tool. You can usually block them through browser settings, but doing so may prevent access to certain features.
Preference and functionality cookies
These cookies remember choices you make, such as language, region, display settings, consent preferences and other options that make the website easier to use. They may allow the website to provide a more consistent experience when you return. If you remove or reject these cookies, some preferences may not be remembered and you may need to provide them again.
Performance and analytics cookies
These cookies help us understand how visitors interact with the website. They may collect information such as the pages visited, the time spent on a page, links selected, general device information and whether an error occurred. We use this information in an aggregated or otherwise analysed form to monitor performance, identify technical issues and improve content, navigation and services.
Security and risk management cookies
Certain cookies and similar technologies may be used to protect users, accounts and the website. They can assist with detecting unusual activity, preventing abuse, supporting identity or access controls, managing sessions and helping to identify behaviour that may breach our rules. These technologies may be used alongside other verification and monitoring measures.
Marketing and advertising cookies
Where permitted and where you have provided the required consent, marketing or advertising technologies may help measure campaigns, limit repeated advertising, understand interactions with promotional content and deliver information that may be more relevant to your interests. These technologies may be provided by third parties. You can withdraw or change your choices using the available cookie controls or through your browser settings.
3. Information collected through cookies
Depending on the type of cookie and your settings, information collected may include an online identifier, device type, operating system, browser type, approximate location, internet protocol address, pages viewed, referring website, general usage patterns, time and date of access, and interactions with website features. Information may also include your consent choices and technical data needed to keep a session active.
Cookies are not intended to collect information beyond what is reasonably required for their stated purpose. We may combine cookie information with other information held in accordance with our Privacy Policy. For example, technical information may be linked to an account or session to maintain security, provide support, comply with legal obligations or investigate suspected misuse.
We take reasonable steps to protect information collected through the website. However, no online transmission or storage system can be guaranteed to be completely secure. You should use appropriate security settings on your device, keep your browser updated and avoid sharing account credentials or access information with other people.
4. Managing your cookie choices
When available, our cookie banner or preference tool allows you to accept, reject or customise certain categories of cookies. Your choices may be stored so that the website can remember them. If you clear cookies, use a different browser or change devices, you may be asked to make your choices again.
Most browsers also provide settings that allow you to view, delete, block or restrict cookies. You may be able to block all cookies, accept cookies only from the website you are visiting, delete cookies when you close the browser or receive a notification before a cookie is stored. The method for changing these settings varies between browsers and devices, so you should check the relevant help information for your browser.
- Rejecting or deleting cookies may affect how the website operates.
- Essential security, access or session functions may not work if certain cookies are blocked.
- Your preferences may not be remembered after cookies are removed.
- Blocking cookies does not necessarily stop all online advertising or tracking.
- You may need to manage cookies separately on each browser and device.
Some third-party services may provide their own controls for managing their technologies. We do not control every setting offered by third parties. You should review the relevant third party's information if you wish to understand or change how its services collect or use information.
5. Third-party services and links
The website may use services supplied by third parties for functions such as hosting, security, analytics, customer support, payment processing, identity checks or website performance. Those providers may use cookies or similar technologies in accordance with their own policies and instructions. The use of a third-party service does not mean that we endorse every aspect of that provider's practices.
The website may contain links to external websites or services. External websites are not controlled by Snatch Casino, and their privacy and cookie practices may differ from ours. You should review the relevant terms and privacy information before providing personal information or accepting cookies on an external website.
Where third-party cookies are used, we aim to use them in a manner consistent with applicable Australian privacy requirements and your consent choices. We may review, add, remove or replace third-party tools from time to time to support website operations, security, compliance and service improvement.
6. Privacy, consent and policy updates
Our use of cookies is subject to applicable Australian laws and privacy requirements. Depending on the type of information and the purpose of processing, we may rely on consent, a necessary service function, security requirements, compliance obligations or another lawful basis. Where consent is required, you can generally withdraw it through the available preference controls. Withdrawal does not affect processing that took place before your choice was changed.
Our Privacy Policy provides further information about how we collect, use, disclose, store and protect personal information, as well as how you may exercise applicable privacy rights. If there is any inconsistency between this Cookies Policy and the Privacy Policy, the relevant terms of the Privacy Policy may apply to the handling of personal information.
We may update this Cookies Policy when our website, technology, legal requirements or business processes change. An updated version will be made available on the website, with the revision date shown where appropriate. You should review this page periodically so you remain informed about how cookies and similar technologies are used.
If you have questions about this Cookies Policy or wish to make a privacy-related request, please use the contact or support options made available on the Snatch Casino website. Do not include unnecessary sensitive information in an online message. We may need to verify your identity before responding to a request concerning an account or personal information.